Your privacy and trust are important to us at Partners in Leadership, LLC and this Privacy Policy
Statement (“Statement”) explains how we (“Partners,” “we,” “us,” “our,” or the “Company”) collect, handle, store and protect personal information about you in the context of our Services and various product offerings.
1. What We Do:
Partners provides Accountability Training® and Culture Change consulting services to corporate customers. Our corporate customers in turn, share access to Partners’ Proprietary Materials with their employees or other approved representatives, including you. The corporate customer decides on how best to utilize Partners’ Proprietary Materials – within the terms of the agreement with us. If you would like to know about the data use practices of the company or other organization that provides access to Partners’ Proprietary Materials to you, please contact such organization (i.e., your employer).
Partners also offers access to Partners’ Proprietary Materials directly to individual Subscribers who may, in turn, share access to Partners’ Proprietary Materials with their team members or other approved representatives, including you. The individual Subscriber decides on how best to utilize Partners’ Proprietary Materials – within the terms of the agreement with us.
2. Who This Statement Applies to And What It Covers:
This Statement applies to any individual who uses any Partners’ website(s), application(s) including the AI copilot, mobile application (“app”), product, software, and/or of ours that hyperlinks to this Statement (these are our “Services”). This Statement also applies to live interactions with individuals such as via customer service, live seminars, or physical mail.
3. Information We Collect, Where We Get It and How We Use It:
Your Personal Online Company ID: To sign up for and to log on to Partners’ various web services, you will be requested to create a unique identification password and username/alias. This convenient service saves you time and allows for easier use of our web Services. You will need to create a personal profile by providing your real name, phone number, email address, and in some cases your mailing address. Our system saves this information in your personal profile and assigns you your own unique personal login which you can use when performing various activities.
Direct Contact: We collect personal information about you from your interactions with us and from certain third parties and other sources (such as your employer or the Subscriber providing access to our Services or from publicly available sources where permissible). If you contact us with questions or respond to our emails, you may be disclosing additional information at your own choice.
Registration for Our Services: When you register for a course, webinar, seminar or online tool, you provide us information about the organization you are affiliated with (our corporate customer), your name and business contact information and certain other profile information that we ask of you. We process your information for authentication purposes, to verify your eligibility to access Partners’ Proprietary Materials, to deliver Partners’ Proprietary Materials to you and to send you information about our terms, our Services and other Partners’ Proprietary Materials that we believe may be interesting to you.
Use of Our Online Materials: When you access Partners’ Proprietary Materials online, we also receive and/or track information about your device, software, usage times, clicks, downloads and usage locations. Our browser-based app version also places cookies as necessary to provide functionality to you. We do not share your data with third parties for cross-behavioral advertising. When you attend ‘live’ seminars, at our locations, our registration personnel collect information about your attendance and you may be recorded by security cameras. We process usage information to deliver, improve and optimize our Partners’ Proprietary Materials, to protect you, us and other users from fraud and misuse, and to determine what information, features, promotional information, and other Services you need or may be interested in.
AI Copilot: We use Open AI as our AI copilot. When interacting directly with the AI copilot, you are engaging with artificial intelligence (“AI”). We will inform you when you are interacting with AI unless the nature of the interaction makes it obvious. When you engage with our AI copilot, the information you input is recorded for internal reporting, which does not include your personal or company information but is used to improve our products and services. We collect data about your interactions with the AI copilot, such as the types of questions you ask, the length of conversations, and Open AI’s responses. We use this information, including the content of your interactions, to enable and operate the AI copilot and generate relevant responses to your queries. We may input anonymized usage data into the AI copilot to improve the efficiency and quality of our services. This could include analyzing aggregated or anonymized user data to enhance features or process data to provide customer support. Finally, We do not use the AI copilot to make automated decisions with a significant legal or similar effect on our users. All AI-generated outputs are subject to human review and are intended to be assistive, not determinative. NOTE: You may have the ability to opt-out of data collection for certain AI features. If you are unsure how to do this, please contact us via one of the methods below.
Payments: If applicable, Subscribers may be asked for a billing address and/or a credit card number. This information is passed on to our payment processor, Stripe, and is not saved by our system. You may review Stripe’s privacy practices here.
Cookies: Our Services may use “cookies” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you, which is not shared with third parties for the purpose of cross-behavioral advertising. No personally identifiable information such as email addresses, names or phone numbers is sold or shared for this or any purpose. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some of our Services may not function properly. NOTE: You may submit an opt-out request to suppress such communications by contacting us via one of the methods below.
NOTE – If you submit any personal information relating to anyone other than yourself, you represent that you have obtained any necessary consent from that individual for use and disclosure of that individual’s personal information as described in this Statement.
4. Why We Collect Personal Information:
We collect your personal information to provide our Services or content you or your employer have requested, as described under Section 3, above.
Information you provide may be used to help us respond to your customer service requests or support needs more efficiently.
We may use your contact information to respond to inquiries, questions, and/or other requests. The email address may also be used to send notifications of changes to our Services or these terms or data collected.
For users of our Services, we may track your browsing history within our website, searches and downloads occurring on our website in order to help improve our Services and functionality by determining trends and preferences. This information is kept strictly confidential, is not sold and is only used internally for this purpose.
5. How We Protect Your Personal Information:
The Company takes precautions—including administrative, technical, and physical measures—to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Our online Services use Secure Sockets Layer (SSL) encryption for communications and to make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it is transmitted over the internet. You can help us by also taking precautions to protect your personal data when you are on the internet. Do not share your account or login information. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining your personal information.
We take measures to mitigate the risks associated with our use of AI, including anonymizing data where possible, conducting privacy assessments and ensuring that our data processors comply with all data privacy laws, regulations and have adequate, certified controls in place. We have agreements in place with Open AI to ensure your data is protected and not used to train their models.
6. When We Would Share Your Personal Information:
The Company takes your privacy very seriously. The Company does not sell or rent your contact information to other marketers. We do not disclose your individual registration or usage data to third parties, except as follows:
7. Privacy of Children:
We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you discover that the personal information of someone under 18 has been provided, please contact us immediately to request removal of the same.
8. Links to Sites and Services of Other Companies:
Within our Services, there may be links to third-party websites or applications. We are not responsible for the content or privacy compliance of third-party websites or applications. You should check those websites or applications for their privacy statements and terms that apply to them.
We use third party companies and individuals to facilitate our Services. Such third parties may have limited access to your personal information in order to perform tasks (e.g., security detection, communication, storage, or web analytics) on our behalf.
9. Storing and Managing Collected Information:
We will retain information collected under the terms of the Subscription or service agreement for the Subscriber or organization providing your account. If you would like to review the personal identification information we have collected from you via our Services or if you would like us to delete personal identification information that you have provided via our Services, please contact us in writing using the contact information below and we will respond to verifiable requests within a reasonable time or as required under applicable law(s).
We may retain and use your information longer than stated as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We retain AI copilot interaction data for as long as necessary to provide the service and for a limited period thereafter for operational purposes. When we no longer need this data, we securely delete or anonymize it.
10. Privacy Information for California Residents:
This section outlines privacy rights and practices applicable to California residents.
California Do Not Track Disclosures: The Services do not respond to browser “Do Not Track” signals. We may also participate in analysis or interest-based advertising using cookies, web beacons and other tracking technologies. This means that you can see ads on Services that suit your online experience, or you can see affiliate advertisements on other sites based on your browsing activity. We may advertise on sites that are part of ad networks. The ad networks use browsing history to choose which advertisements to display on their network sites. These advertisements include advertising for Partners and our Services. Other sites where our advertisements appear can use the interest preferences you have selected via the Services, as well as other information about you, to select advertisements to present to you.
You can opt-out of receiving interest-based ads from third parties who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages at: http://www.networkadvertising.org/choices/ or http://www.aboutads.info/choices/ .
A summary of the categories of personal information our Services have collected in the preceding 12- month period:
The California Consumer Privacy Act of 2018 Disclosure Request: California residents may request disclosure of: categories and sources of personal information collected about the resident, purpose for collecting the personal information, categories of third-parties with whom the personal information is shared, and the specific pieces of personal information collected about the resident.A request for disclosure under the CaCPA or deletion of your personal information can be sent to us using our contact information below. You can submit up to two requests within a 12-month period. Please include an indication that your request is related to a California resident privacy inquiry. Once received, we will review and, if properly submitted and verified, respond within a reasonable time as set forth under California law at the time of submission.
11. Privacy and Visitors Outside the United States:
If you reside outside the United States, please be aware that any information collected and/or provided via the Site will be transferred from your country to the United States. You consent to have your information transferred, processed, and stored in the United States and under United States privacy standards. Once reviewed, the information may be transmitted to a representative authorized to represent Partners in your country. The representative may be outside the United States but obligated to treat any information received consistent with this Statement.
If your organization or Subscriber is outside the United States, transfers of personal information may be governed by specific agreements to provide adequate protections for your data in such jurisdictions.
Please inquire with your organization or Subscriber to determine whether and which terms apply to your account.
12. Further Questions:
You can opt out of marketing messages, set your communication and privacy preferences, or submit other requests at any time by contacting us using the contact information below. Under the laws in your country, you may have a right to access personal information about you, to correct such information and to request the deletion of your personal data in accordance with applicable law. You may also be entitled to object to certain data processing activities or to revoke consent previously granted, to the extent permitted by local law. Such requests may be submitted for review, verification, and appropriate action using the contact information below.
13. Effective Date; Updates to Privacy Policy:
The terms and conditions in this Statement came into effect on September 22, 2025. We reserve the right to revise, amend, or modify this Statement at any time and in any manner. When we change the policy in a material way, we will provide a prominent notice such as by posting a notification on the main page of our web site or sending a message to the email address associated with your profile. Your use of our Services after any such changes are implemented constitutes your acknowledgement and acceptance of these changes. Please consult this Statement prior to every use for any changes.
14. Contacting Us:
If you have any questions about this Statement, our privacy practices, or your interactions with our Services, please contact us in any of the following ways:
Supplemental Privacy Policy Documents:
California Consumer Privacy Act Disclosures
Supplemental EEA + Privacy Statement
